{"id":1045361,"date":"2024-10-07T00:36:03","date_gmt":"2024-10-07T00:36:03","guid":{"rendered":"https:\/\/nyushke.com\/?page_id=1045361"},"modified":"2026-09-29T08:41:11","modified_gmt":"2026-09-29T07:41:11","slug":"shipping-and-returns-policy","status":"publish","type":"page","link":"https:\/\/nyushke.com\/en_us\/shipping-and-returns-policy\/","title":{"rendered":"Shipping and Returns Policy"},"content":{"rendered":"
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Shipping and return policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Welcome to Nyushke! Our range includes pet products such as bowls, stands, coasters, and dishes designed to bring warmth and style to your beloved pets' everyday lives.<\/span>
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<\/span>Delivery:<\/b>
<\/span>We deliver within Croatia and the EU via <\/span>DPD<\/span><\/a>. 
<\/span>The postage price, regardless of the weight of the package and its location in Croatia, is \u20ac5 per package.<\/span><\/p>


<\/span>In case of payment on delivery (COD), we deliver via Croatian Post and Paket24 service. You can see an approximate calculation of the postage price <\/span>here<\/span><\/a><\/span>The specified delivery model is limited to the territory of Croatia.<\/span><\/p>\n

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Our Return Policy<\/b><\/p>\n

When you receive your order:<\/span><\/i> Please check the products as soon as you receive them and before you start using them. If you notice any defects or if the product is not what you expected, we are here for you. In case of the above remarks, please feel free to contact us at info@nyushke.com<\/span><\/p>\n

Your right to change your mind:<\/span><\/i> We understand, everyone changes their mind sometimes. In accordance with our policy, you have 14 days to cancel your order starting from the day you received the product. <\/span><\/p>\n

Return of unwanted products:<\/span><\/i> Products must be returned in the condition they were in when they were received \u2013 unused and in their original packaging. If the goods are unwanted, they must be in an unused condition.<\/span><\/p>\n

If you received an incorrect or damaged product:<\/span><\/i> Despite the effort and love we put into each product, sometimes we can make a mistake. In that case, you can return the product in the same condition it was in when you received it, within 14 days.<\/span><\/p>\n

You didn't receive the product?<\/span><\/i> If you have not received your order, please notify us within 21 days of the date we confirmed shipment of your order.<\/span><\/p>\n

Refund Procedure<\/b><\/p>\n